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Privacy Policy

Last updated: October 25, 2023

1. General Provisions

This Privacy Policy describes how the POINT-EXCHANGE service (hereinafter referred to as “We”, the “Service”) collects, uses, and protects the information you provide when using our website and cryptocurrency exchange services.

We take your privacy seriously and comply with the requirements of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information Collection

We collect the following types of data to ensure transaction security and compliance with AML/KYC requirements:

  • Personal data: Name and contact details (Telegram, Email) that you provide when submitting a request.
  • Financial data: Cryptocurrency wallet addresses, transaction history, and details required for receiving fiat funds.
  • Technical data: IP address, device type, browser type, and Cookies.

3. Purpose of Data Processing

Your data is used exclusively for the following purposes:

  • Processing exchange requests.
  • Communicating with you via a manager to clarify transaction details.
  • Preventing fraud and complying with AML (Anti-Money Laundering) policies.
  • Improving the performance and functionality of our website.

4. Data Protection

We implement all necessary technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. The website uses SSL encryption. Access to personal data is granted only to authorized personnel.

5. Data Sharing with Third Parties

We do not sell or transfer your personal data to third parties, except in the following cases:

  • If necessary to fulfill your request (for example, to payment providers).
  • Upon official request from law enforcement authorities in accordance with applicable legislation.

6. Cookies

Our website uses cookies to improve user experience and collect anonymous visitor statistics. You may disable cookies in your browser settings; however, this may affect the functionality of certain features of the website.

7. Your Rights

In accordance with GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data (“right to be forgotten”).
  • Withdraw your consent to data processing.

8. Contacts

For any questions regarding this Privacy Policy, you may contact us:

Email: [email protected]
Telegram: @Manager